I started at Loud Rumor three years ago as an Account Manager. My goal was to help our fitness studio clients increase their number of members by creating paid ads for their studios across different social media platforms.
My favorite part of working at Loud Rumor is finding the newest and hottest platforms to drive leads for our clients. Our team has a saying, “What got us here isn’t going to get us to the next place,” and so we’re constantly on the lookout for innovative ways to generate business for fitness studios.
After I was promoted to Partner Manager, finding fresh lead generation tactics through partnerships became my new goal. Our customers were always asking me, “What are some good texting platforms I can use to communicate with my members and leads?” So I contacted a few of our clients who were texting members to see what softwares they were using, and they introduced me to Text Request.
I reached out to Text Request from their website, using their SMS Chat, and we set up a time to talk. From that conversation alone, I decided to add Text Request as a partner, because the SMS Chat was such a powerful lead generation tool.
We’ve been partners with Text Request for a year now. They’re regular vendors at GSDCON, our annual convention, and value helping fitness studio owners become better marketers and increase their sales as much as we do.
We direct our clients to Text Request, so they can grow and scale their business. Not many fitness studios have a way of staying in contact with their members, and if they do it’s from their personal phone. Leads are the lifeblood of any business, and Text Request helps our clients stay in touch with them in a more professional and convenient way.
We love the customer support that Text Request provides so much that I chose for Loud Rumor to become a customer when I took over as a Partnerships Manager. We primarily use Text Request for lead generation. When a lead opts-in to learn more about what Loud Rumor has to offer, we send automated texts through Text Request letting them know. It’s significantly helped our contact rates, plus given us a way to send out promotions for our virtual training courses.
The customer support is non-stop, and as soon as we signed up, we got an account manager who followed up on every single question I had. There was even one time when I needed to send out a mass communication to all of our members, and when I reached out to the Text Request support team at 8:30 p.m. they got back to me within five minutes to show me step by step how to do it.
The absolute necessity of having a good texting software is why Loud Rumor is both a partner and client of Text Request. Text has a night and day open rate compared to other communication channels, which is why consumers prefer it.